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Shipping & Return

***COVID19 UPDATE***
Due to COVID19, Shipment Times may take longer than usual on some products.

***COVID19 UPDATE***
Due to COVID19, Returns are not accepted after 24hours of receiving item.

Shipment

We send worldwide with some exceptions. Usually is from 20-35 days the delivery time, and for some countries is even faster. Clothing Can take 3-5 working days to make/ship.
Once payment is received and complete, the order will be made and the item will be shipped.

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
All products are sent using tracking for our receiving records.

Return Product

Will be accepted to return a product in the case that this is damage or any part is missing at the moment of receiving it.

Within 3 days of product arrive, Please contact [email protected] and provide us with your order information (number) and photos.

After 3 days of receiving item, we cannot guarantee a refund as tempering, usage, accidents and other things can occur.

Customer Service will respond to you within 3 business day with next steps

The customer is responsible for return shipping cost for all other returns so please choose a shipping carrier that provides tracking information as HushAnime is not responsible for lost shipments.

Products must be returned in the best condition that was received.

Upon receiving your return, you will be refunded the original price of the product. Shipping and excess taxes not included.

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